How Prominence works
What a scan checks, what you get back, what we fix for you, and the rules we hold ourselves to.
How a scan works
We ask AI what your customers ask, then grade the answers A to F.
Questions a customer would ask
We write them from what your own website says you do: who is the best near me, is this business any good, and your own facts (address, phone, hours, website). We ask each AI directly, with web search turned on, the way the apps look things up. The answer you see in the app on your own phone can differ a little.
Nine times each
AI gives a different answer each time, so on a full scan we ask each “who should I pick” question nine times: three each on ChatGPT, Perplexity and Gemini.
Can AI read your website?
If your site blocks AI, you get the exact lines to unblock it.
A grade, A to F
70% how often AI recommends you, 30% whether the facts it states are right. A business AI never names cannot score above a D. A is 85% or more, F is below 30%.
What clients ask AI
Each question asked 9 times. A filled dot means that AI named the clinic at least once.
Each dot is one AI app: ChatGPT, Perplexity, Gemini. 7 of 9 means named in 7 of 9 answers.
Example with a made-up clinic. This is the full scan; the free scan is a short version of it.
What you get back
A letter grade and a plain verdict.
Where AI already names you, where it names a rival instead, and every fact it gets wrong. On Pro you also see the sources AI drew on when it recommended a rival.
What we fix for you
We find what AI gets wrong and write the fix. On Pro we send it to Google when you say yes; on Core you get the exact step to do yourself.
Reviews
On Pro, you enter a customer's email or mobile number. We write the request and send the email, or write a text you send from your own phone. For home services it can ask them to mention a service you choose; for dental and med spas it never names a treatment. We draft a reply to each review we can read (your 5 most recent, or all of them once Google is connected).
Your facts
A page we host with your correct hours, address and services, built from what you confirm.
Answer pages
On Pro, for questions AI cannot answer about you, we write and host an answer page and give you a copy to paste on your own website. Once Google is connected we post the update to your profile too.
Your OK first
Nothing goes to your Google listing or your own website without your OK. Once Google is connected, an approved fix is sent to your Google listing. Until then, we hand you the exact change to make.
What we have proven so far
On a real Google listing we have changed a phone number and published Google posts. A category change was sent and Google declined it. Changes to hours, address, website and services, and sending a fix with the Approve button, are built but have not run on a real listing yet. Google checks every change and can say no.
Then we check it worked
Every scan asks the same questions again, so you see whether AI's answer changed after a fix. A missing mention counts as fixed only after two scans in a row. Once Google is connected, Google's own count of your calls, website clicks and directions sits beside it. Your fix list stays ranked, most important first.
Named in AI answers
"Open evenings": times named, out of 9 answers, at each weekly scan.
We can't promise you more customers. AI's answers change for other reasons too, changes can take weeks, and some fixes never change the answer.
The rules we keep
What we promise, what we never claim, and what happens to your data.
What we will never claimNo promised traffic, rankings or revenue, and no action reported that we did not take.
Nobody controls what AI says; we measure it and improve what AI reads: your reviews, your facts and your public pages.
We show how many answers each figure is based on.
Lines about fixes, posts and review requests come from a record written when the action happened.
Nothing goes to your Google listing or your own website without your OK. The facts page we host is built from your verified facts and updates by itself.
The 90‑day guaranteeOn Pro: in 90 days AI states your core facts (name, address, phone, website) more accurately, or we refund every dollar.
Only Pro ($99 a month) has it, because on Pro we do the work that moves accuracy: the review requests you ask for, drafted replies, approved fixes sent to your Google listing once connected, and answer pages kept current. On Core ($49 a month) you do the fixes yourself, so there is no outcome to guarantee. Core is cancel anytime, no contract.
The window starts the day your paid Pro subscription starts. If, after 90 days, AI is not describing your business more accurately on your latest scan than on your first, meaning your name, address, phone and website stated correctly, email support@tryprominence.com from your account email and we refund every dollar you paid. If AI already stated all four correctly on your first scan, the guarantee is that it still does at 90 days. No forms, no calls. You get the whole amount back, not part of it.
Your dataWe never sell it, share it with other customers, or use it to train AI. Ask and we delete it.
We store the AI answers about your business, the public facts we read, your scan history, your account name and email, Google's access tokens if you connect Google, the customer names, emails and mobile numbers you enter for review requests, and a record of how the product is used. Full list: the privacy policy.
Payments are handled by Stripe. We never see or store your card number.
To run scans we send questions about your business to the AI companies we ask, through their APIs.
To delete everything, email support@tryprominence.com. Deleting your account removes your organization and its data. We keep data while your account is active and for a reasonable period after, then delete it.
See what AI says about your business.
All it needs is your business name. No card. No signup. About 90 seconds.
The free scan checks ChatGPT and Perplexity. The full scan adds Gemini.
Questions before you start? support@tryprominence.com. A human answers.